We started working with ACI Logistics Limited from May 2016. Main role of stc bangladesh in the assignment is to make the company employees more process focused.
The Based on Voice of Customer (VOC) stc bangladesh identified customer impacting processes and then with the help of stakeholder done process risk analysis through FMEA (failure mode and effect analysis).
In 2016, DEL management decided to involve workers in innovation and ideation process. stc bangladesh is currently working on institute leadership and providing training. Three main management system is being implemented now